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The Right To Repair

A campaign has been underway for the last couple of years – The Right to Repair. It has the objective of establishing fair conditions for small and medium size enterprises to develop and compete in the aftermarket for vehicles. And for the vehicle owners to be able to choose which workshop they want to employ to carry out service and replace spare parts.

Tougher competition regulations now apply

The Right to Repair states the following: From the 1st June 2010 new tougher competition regulations apply that replace the previous group exceptions. The new regulations apply to all vehicles with more than three wheels, that is including trucks and buses. The new tougher competition regulations apply to all vehicle manufacturers with a market share exceeding 30 percent. This means the following:


1. Warranties

Spare parts that have sufficiently high or better quality than so called original parts may also be used during the vehicle warranty period (applies both for the legal two year warranty and any extended warranties). This means that an authorised workshop may not insist that so called original parts are use during this period. If an authorised workshop should abuse this, the Competition Authority or EU commission may react with different penalties.

The exception of course is if the authorised workshop pays for the warranty costs.

The spare parts must be of sufficiently high quality so as not to damage the vehicle manufacturer's brand, the burden of proof of this lies with the vehicle manufacturer.

2. Technical information

All independent players who have a need to repair a vehicle or maintain spare parts have the right to access technical information. All information that an authorised workshop has access to must also be available to independent players. The exception is information that is not intended for repairs or maintenance, manufacture of special tools and commercial information such as repair times.